Returns & Exchanges

At Yogibo®, we want you to be completely satisfied with your comfort. If your product isn't the perfect fit, you can return or exchange it within 30 days of delivery in its original condition.

1

Initiate Your Request

Visit our online returns portal or contact our customer service team with your order number to start the return or exchange process.

2

Prepare the Package

Place the item in its original packaging if possible, ensuring all tags are attached and the product is clean and free of pet hair or debris.

3

Ship It Back

Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location; please note that return shipping fees may be deducted from your refund.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method or issue a store credit within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing